ORDERING INFORMATION
All orders must be received in writing, No phone orders will be accepted. For accurate service, please include on your purchase order:
- Bag Style, Color, Quantity and number of required samples
- Imprint location & Color(s)
- Requested Ship Date
- Ship to address
- Shipping method
- Uniflex Authorized Quotation Number
- Quantity Packaged in Carton
- Special Packaging instructions (Special packaging must be quoted by UF Line before order acceptance)
- Artwork – (In order to start the order process artwork must be submitted with your purchase order) and emailed to our Art Department as well. Tag all your information on the artwork to help us expedite your order.
- Please include a hard copy layout specifying how your design should appear on the bag.
- Email your purchase order to our Order Entry division.
- Blanket orders – Contact UF Line for details.
ORDER QUANTITIES
Less than minimum quantities are not available. When ordering in-between quantities, price will be the smaller quantity price (i.e. and order for 7,000 will take the 5,000 unit price). 4-color process printing requires higher minimums and special quotation by the UF Line.
PRODUCTION TIME.
Normal production is 12 working days on repeat orders - plastic and 15 working days on new orders where new art or plates are required. Normal production time on imported product is 12-16 weeks. Plain product in inventory is shipped within 48 hours. Due to potential seasonal pressures, production schedules may vary. Contact the UF Line for specific shipping requirements. All orders required for sure-dated events must be discussed with the UF Line before a firm commitment is made, and must be indicated on the purchase order. Air shipments may be required in order to meet sure-dated orders, at the expense of the customer or distributor. Non sure-dated orders are approximate and all efforts will be made to maintain these dates. Merchandise manufactured must be accepted whether or not these dates are maintained.
PROOFS
On new orders, a full color pre-production proof or facsimile proof is submitted (except small quantity items), which must be signed and returned before production begins. Art and plate charges and imprint color swatches are included with each proof. Additional color proofs are available at a charge of $50. Questions on plate charges must be settled before proof is approved. Should time constraints prohibit sending a proof, a no proof release letter must be signed before production begins.
QUOTATIONS
For items or sizes not shown, or for quantities above end quantity, please contact the UF Line for price quotations.
SHIPPING
UF Line operates manufacturing facilities in New York, New Mexico and other locations. For approximate freight quotations, please contact the UF Line. Specific requests to ship via third party billing or collect will be honored. Normal freight method used is common carrier or FedEx ground. Requests for shipment via air freight will be honored with distributor's authorization. If UPS is required by customer, shipment must be made collect or third party billing with distributor/customer UPS account number. Handling surcharges will apply to multi-carton shipments when UPS is required by customer.
DROP SHIPMENTS
Shipments to multiple destinations will be charged as follows: if distributor supplies a shipping manifest, listing each destination with the number of cartons going to each destination and supplies shipping labels for each carton required, the charge is waived for the first 5 locations, for 6 and above locations contact UF Line for charges. If distributor does not supply all of the above, the charge is $30(V) per destination. Partial cartons cannot be accommodated.
TIME DELAY SHIPMENTS
The UF Line can accommodate certain time delay shipments. Prior arrangements must be agreed upon. Call for terms and conditions.
CANCELLATIONS
Any order cancelled after receipt of purchase order will be billed for all costs incurred which may include artwork, prepress, plates and all other material purchased and or labor costs incurred at the time of cancellation.
RETURNS
No items may be returned without an approved return authorization number. All shipments will be inspected upon receipt. If items are returned without an approved RA number the items contained in the shipment will be refused and returned to the originator at their cost.
OVERRUNS/UNDERRUNS
Due to the nature of custom manufacturing, all orders are subject to +/- 10% overrun or under run. All invoices will be rendered for the actual (total) quantity shipped. Any special arrangements for over or under runs must be addressed at the time of quotation and approved upon order receipt.
ART REQUIREMENTS
These guidelines should be followed when submitting digital artwork to UF Line:
COMPUTER GENERATED ARTWORK. The following requirements must be met when submitting artwork on computer disk. If the following requirements are not met, the disk will not load. We would prefer that you send your artwork in via email to our art department.
- Acceptable artwork formats: 3.5" DISK, Zip Disk, CD ROM, DVD
- Mark your disc or email with your purchase order #, If known our UF Line order number.
- Hard copy output from disk, indicating color breakdowns must be submitted
- Artwork may be created on MACINTOSH system 10.1 or earlier.
- The following MAC formatted programs are acceptable:
ADOBE PAGEMAKER 6.5 or earlier
ADOBE PHOTOSHOP 6.0 or earlier
ADOBE ILLUSTRATOR 9.0 or earlier
ADOBE ACROBAT 5.0
QUARK XPRESS 6.5 or earlier
MACROMEDIA FREEHAND or earlier MX
ADOBE INDESIGN CS2
COREL DRAW 10.0 or earlier
- WINDOWS disks and files of the above programs are workable only if the files are submitted in the WINDOWS version of the above programs. Typefaces may need to be substituted in these cases. Convert type to outlines for best results.
- Disk must contain any EPS or TIFF files, all printer and screen fonts used, and any after-market extensions. Save final artwork in program format, not as EPS or Postscript files. Customer maintains the responsibility for the correct font at proof approval.
- Please include a listing of files that apply to your job if disk contains more than one job on it.
- NOTE: WHEN ELECTRONIC ARTWORK IS SENT EITHER VIA E-MAIL OR DISK, A CHARGE FOR FILM OUTPUTS (FILM NEGATIVES) WILL BE INCURRED ON A PER-COLOR BASIS.
- You are solely responsible for the content of the files submitted and understand that they will be imaged (output) as you have saved them and agree to pay for them, regardless of their content or appearance. NOTE: THE UF LINE ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY LOSS OR DAMAGE TO ANY GRAPHIC MATERIAL, DELAY IN PRODUCTION, LOST REVENUE OR OTHER CONSEQUENTIAL DAMAGE.
- UF Line will provide a proof as the final representation of your art file, after proof approval the customer assumes full responsibility for content.
